PrivacyPolicy

Effective Date: 13-05-2025

General

Link Logistics ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.linklogistics.in, or use our services.
By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a) Personal Information

• Full name
• Email address
• Phone number
• Company name
• Pickup and delivery addresses

b) Shipment & Service Details

• Freight type (Air, Sea, Road)
• Package weight, size, and quantity
• Tracking details
• Description of goods

c) Payment Information

• Billing address
• Payment method (handled via secure third-party processors)

d) Technical & Usage Data

• IP address
• Browser type and version
• Device information
• Pages visited and usage behavior (via cookies)

e) Communication Data

• Messages sent via contact forms, chatbots, or email

2. How We Use Your Information

• Provide logistics services and manage shipments
• Respond to inquiries and provide customer support
• Generate quotes and invoices
• Send tracking updates and notifications
• Improve our website functionality and services
• Comply with legal obligations

3. Sharing of Information

We may share your information with:

• Shipping carriers and freight partners
• Payment gateways for secure transactions
• IT service providers for hosting and analytics
• Legal or government authorities if required by law

We do not sell or rent your personal data to third parties.

4. Data Security

We implement security measures to protect your personal information, including encryption, firewalls, and secure server environments. However, no method of transmission over the internet is 100% secure.

5. Cookies & Tracking Technologies

We use cookies to:

• Remember your preferences
• Analyze website traffic
• Enhance user experience

You can control or disable cookies through your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Withdraw consent for data processing
• Request a copy of the data we hold about you

To exercise any of these rights, please contact us using the details below.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Children’s Privacy

Our website and services are not directed to individuals under 13. We do not knowingly collect personal data from children.

9. International Data Transfers

If your data is transferred outside your country (e.g., cloud hosting providers), we take appropriate steps to ensure it is protected in accordance with applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, you may contact us at:

Link Logistics
Email: admin@linklogistics.in
Phone: 022- 24325865